Question 1

What is Viber marketing and why does it work?

Accepted Answer

Viber marketing means sending promotional and transactional messages directly to your customers' Viber inbox. Bosnia and Herzegovina has over 1.9 million Viber users, and messages are read in real time with much higher open rates than classic SMS or email.

Question 2

How soon can I expect results?

Accepted Answer

It depends on the service — Viber and Google Ads campaigns deliver measurable results within the first few days, while SEO and content strategy usually take a few weeks to months for full effect. You can track progress through reports from the first campaign onward.

Question 3

Do you work with small businesses and startups?

Accepted Answer

Yes. We work with businesses of every size, from local companies in Derventa and the region to larger enterprises. Every campaign and budget is tailored to your capabilities and goals.

Question 4

How does AI advertising work?

Accepted Answer

We use artificial intelligence for smart audience targeting, automated budget management (smart bidding) and real-time content personalization, along with predictive analytics that forecasts results before you spend your budget.

Question 5

Do you offer AI integrations for existing business systems?

Accepted Answer

Yes — we connect AI tools, chatbots and assistants with your existing systems (CRM, website, internal tools) without needing to rebuild anything from scratch. The goal is automating everyday tasks and faster customer communication.

Question 6

How much does working with Poruka.ba cost?

Accepted Answer

Pricing depends on the service, scope and campaign duration. After a short conversation about your goals, we prepare a tailored quote — contact us for a free consultation.

Question 7

Is a long-term contract required?

Accepted Answer

No. Campaigns can run as one-off engagements or ongoing work, depending on your needs. We adapt our flexibility to your business, not the other way around.

Question 8

What digital services do you offer besides marketing?

Accepted Answer

Software development, web design, digital data management, information services (hosting, technical support) and consulting for digital transformation — all in one place.

Question 9

What does the process of working together look like?

Accepted Answer

You send an inquiry through the contact form, phone or WhatsApp, we analyze your needs and propose a strategy, and once we agree we launch the campaign with regular results reporting.

Question 10

How can I get in touch with you?

Accepted Answer

Through the contact form on the site, by phone at +387 66 00 09 09, by email at info@poruka.ba, or directly via WhatsApp and Instagram.

Frequently askedquestions

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